Run B2B SaaS on the Platform Built for It.
Most B2B SaaS founders rebuild the same 12 platform pieces — multi-tenancy, SSO + OIDC, subscription billing, customer CRM, helpdesk + SLA tracking, audit log, RBAC, compliance evidence — before they ship product. Aeion ships all 12 as native modules. Multi-tenant from kernel. 10 OAuth providers (including generic OIDC) + WebAuthn FIDO2 + TOTP MFA. Multi-currency + 5-processor subscription billing (Stripe / Adyen / Square / PayPal / Razorpay). CRM with deal pipelines + activity tracking. Helpdesk with SLA + CSAT. Audit log SIEM-exportable. Aegis backups + monthly compliance reports. Day-1 enterprise-ready.
What Aeion Delivers for B2B SaaS Founders
The 12 platform features every B2B SaaS rebuilds. Aeion ships them native.
Multi-Tenant From Kernel
Every collection is `tenantId`-scoped at the access layer. Per-tenant rate limits, cost caps, audit logs, encryption keys. Add a new customer = create a tenant = instant isolation. Read Architecture →
Enterprise Auth — 10 OAuth providers (including generic OIDC) + MFA
The "we need SSO for our enterprise customer" question that derails month 8 gets solved on day one — generic OIDC plus 10 named providers including Okta, Auth0, Microsoft Entra, and Google Workspace, backed by WebAuthn FIDO2, TOTP MFA, and a break-glass workflow for emergency access. Read Auth →
Aeion Billing — Subscription + Usage-Based
Per-seat, per-tenant, usage-based, freemium, tiered, custom. Stripe / Adyen / Square / PayPal / Razorpay. Dunning, proration, multi-currency, multi-entity. No Chargify / Recurly / Maxio. Read Billing →
Aeion CRM — Pipeline + Activity
Contact + account + deal + activity + email logging + call recording integration. Custom field schemas per tenant. Sales-stage automation. Read CRM →
Aeion Helpdesk — SLA + CSAT + Knowledge Base
Multi-channel support, SLA tracking with breach prediction, customer satisfaction scoring, KB integration, AI ticket triage. Read Helpdesk →
Audit Log SIEM-Exportable
Every collection write → audit row. Customer compliance officers can audit their tenant's activity. SIEM export (Splunk / Datadog / Elastic) included.
AeionClaw — Sales + Support AI
`aeion-crm-assistant` for deal-stage progression + lead routing. `aeion-helpdesk-agent` for ticket triage + smart replies. `aeion-marketing` for campaign authoring. Read Claw →
Aeion Aegis — Customer Backup Story
Per-tenant backups. PITR ~30s RPO. Customer-managed encryption keys. Monthly compliance reports your customers can download for their auditors. Read Aegis →
The "Enterprise-Ready" Checklist Aeion Pre-Solves
Every B2B SaaS founder gets the same set of enterprise-customer questions at month 6-12. Aeion answers all of them on day one.
The Per-Tenant Story — What Multi-Tenant Actually Means
Every B2B SaaS gets "multi-tenant" wrong somehow. Aeion's kernel-level multi-tenancy avoids the typical traps.
B2B SaaS Wins
What changes when the platform layer is solved on day one.
Day-1 enterprise-ready
The 20-box procurement checklist that usually stalls a deal for a quarter comes pre-answered, so security review starts on contract signature instead of six months in.
3-6 engineer-months saved on platform build
Multi-tenancy, auth, billing, audit, RBAC, and compliance evidence all ship pre-built, freeing that runway for product differentiation instead of platform parity.
One audit log for customer compliance officers
Every cross-tenant operation is logged in one place, so their auditor reads a single export instead of chasing five systems.
Per-tenant cost caps on AI
Set a ceiling per customer and the AI bill stays predictable no matter how the customer base grows.
Customer-data-export on demand
Full data export is a native API call, not an engineering ticket — GDPR portability without a sprint.
SAML 2.0 + OIDC + 10 OAuth + SCIM on day 1
Enterprise buyers get the exact auth stack their security review expects, so the deal doesn't stall on provisioning.
CMK encryption per tenant
Customers hold their own keys, so even Aeion staff can't decrypt their data without authorization — a detail security-conscious buyers notice.
Aeion Singularity reverse-flow
Customers can leave whenever they want and take their data with them, which paradoxically makes them more comfortable committing in the first place.
Why B2B SaaS specifically benefits from "platform first."
The B2B SaaS playbook hasn't changed in 15 years: build your unique product feature, layer on the boring platform pieces (auth + billing + CRM + helpdesk), spend month 6-18 on enterprise readiness (SSO + SOC 2 + GDPR + customer-data-export). Every B2B founder rebuilds the same 12 platform pieces. Aeion's bet: shipping all 12 pre-built means the founder spends their first 18 months on product differentiation, not platform parity. The compounding effect: enterprise deals close 6-9 months earlier; customer compliance officers approve faster; founder runway stretches further; revenue compounds sooner.
Enterprise readiness on day one, not month eight.
Multi-tenancy, SSO (generic OIDC plus 10 named providers), WebAuthn FIDO2 + TOTP MFA, subscription billing, CRM, helpdesk, and an exportable audit log ship as native modules instead of a 12-piece platform a founding team would otherwise assemble and maintain themselves. That means the first enterprise security questionnaire can be answered against the 20-item procurement checklist already built, rather than "we're working on it" — turning security review into a contract-signature-week conversation instead of a quarter-long blocker.
Multi-tenant from kernel · per-tenant isolation
Generic OIDC + 10 named OAuth providers · WebAuthn FIDO2 + MFA
Subscription billing across 5 payment processors
SOC 2 Type II ready (audit motion in flight) · GDPR · HIPAA Ready · ISO 27001 Aligned
CMK encryption + customer-key rotation
Aegis ~30s RPO · per-tenant backups
Audit log SIEM-exportable
AI cost caps · zero token markup · per-tenant budgets
Skip 18 months of platform building.
Multi-tenant + enterprise auth + subscription billing + CRM + helpdesk + audit + compliance — all native on day one. Ship your unique product, not your platform.