Aeion Health for Telemedicine

Telemedicine platforms (Doxy.me, Amwell, Doximity Video) handle video but lack full EHR. Custom-built telehealth + EHR + billing platforms cost $500K-$2M to build from scratch. Aeion Health is purpose-built for telemedicine — HIPAA-compliant video (self-hosted LiveKit + BAA), AI Medical Scribe structures SOAP notes from a clinician's dictation or session notes (operator-initiated, always flagged for clinician review — not automatic and not billed without sign-off), ICD-10 + CPT code suggestions, deterministic drug-interaction checking. Walkthroughs for primary care telemedicine, mental health virtual practice, specialty consult.

Telemedicine Operations

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Walkthrough 1 — Primary Care Telemedicine Platform

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Walkthrough 2 — Mental Health Virtual Practice

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Provider Licensing — What's Actually Tracked

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FAQ

Aeion Realtime is HIPAA-compliant. BAA included. End-to-end encryption. Self-hosted LiveKit (no Twilio third-party). Audit-tamper-evident.

Not yet. There's no PDMP query or DEA two-factor integration today — practices prescribing controlled substances need an external EPCS-compliant e-prescribing solution.

Partially. Aeion tracks NPI + a single license-expiration date per provider; it doesn't yet track per-state license arrays, CME hours, compacts, or auto-route patients to a state-licensed provider. Plan a manual process for multi-state compliance until this ships.

Aeion Auth. Per-state requirements. Government ID verification available (Singularity integration).

Yes. Per-payer telemedicine reimbursement. Per-state telemedicine parity laws. Per-modifier coding (95, GT, GQ).

No dedicated workflow or form auto-generation yet — clinicians file through their normal external channel; the encounter record can note that a report was filed.

Yes. Multi-party video. Per-session notes.

No pre-built instrument library today — practices build these as custom forms/encounter fields and track scores over time the same way.

Yes. Per-patient login. Per-patient records. Per-appointment scheduling. Mobile + web.

Per-patient consent. Per-family-member permissions. HIPAA-compliant.

No built-in 988/crisis-hotline routing or automated per-state emergency-resource lookup — this is a staff process today, not an Aeion workflow.

Per-payer audit-ready encounter documentation and a HIPAA-relevant audit log. Per-state survey-specific packaging isn't a built-in feature.

Telemedicine platform without the $2M custom build.