Run a Utility Without Stitching SCADA + GIS + Billing + Outage Mgmt + ESG.

Utilities and energy retailers operate at the intersection of grid IoT (SCADA, AMI/AMR smart meters), GIS asset mapping, regulated billing (state PSC requirements), outage management, and ESG / climate disclosure. Aeion's energy stack — Smart Spaces + Sentinel + ESG + BI + Billing + Bridge — unifies these without legacy SCADA-vendor lock-in. NERC CIP + FERC + IEC 62443 compliance native. Real-time grid telemetry. Smart-meter integration. Regulated rate structures.

What Aeion Ships for Energy & Utilities

Grid IoT + SCADA Integration

IEC 61850, DNP3, Modbus, MQTT-Sparkplug integration. Real-time SCADA telemetry. Substation + feeder + transformer-level monitoring. Coexists with existing SCADA (ABB, Siemens, Schneider). Read Smart Spaces →

Smart-Meter AMI/AMR

Per-meter telemetry ingestion (10K+ msgs/sec). LP (load profile) data. ToU (time-of-use) tariff support. Demand response coordination. Per-customer usage portal. Read Bridge →

Regulated Billing

Per-jurisdiction tariff engine. Tiered + ToU + demand + interconnection billing. PSC-compliant rate-case-aware. Net metering for distributed generation. Multi-fuel (electric + gas + water) on one platform. Read Billing →

Outage + Reliability Management

Real-time outage detection from AMI + customer reports. SAIDI/SAIFI/CAIDI metrics auto-tracked. Crew dispatch via Aeion Fleet. Customer notifications via Aeion Notifications. Per-outage forensics.

NERC CIP + IEC 62443 Compliance

Cyber-physical security per NERC CIP-002 through CIP-014. ICS/OT segmentation. Per-asset criticality classification. Per-incident audit trail. Quarterly compliance evidence reports. Read Sentinel →

ESG / Climate Disclosure

SASB Electric Utilities Sector standards. CDP Climate + Water. TCFD. Per-plant emissions tracking. Renewable percentage. Per-meter carbon intensity. Climate transition plan tracking. Read ESG →

Customer Engagement

Per-customer portal with usage analytics, bill payment, outage alerts, demand-response enrollment, renewable program signup. AI customer service for billing questions. Read Connect →

DER Management

Per-DER (distributed energy resource) interconnection tracking. Solar + battery + EV + microgrid integration. Net metering settlement. Aggregation for VPP (virtual power plant) participation.

Regulatory + Compliance Surface

NERC CIP (North American Electric Reliability Corporation Critical Infrastructure Protection):

CIP-002 BES Cyber System Categorization → per-asset criticality + classification
CIP-005 Electronic Security Perimeters → network segmentation + access controls
CIP-007 System Security Management → patch + vulnerability mgmt
CIP-010 Configuration Change Mgmt → temporal DB + audit log
CIP-011 Information Protection → per-document classification
CIP-013 Supply Chain Risk → SCM + Governance vendor risk register
CIP-014 Physical Security → Sentinel perimeter monitoring

FERC Compliance:

Order 2222 (DER aggregation in wholesale markets)
Order 841 (electric storage market participation)
Order 1000 (transmission planning)
Order 1920 (long-term transmission planning)

State PSC + Regulatory:

Per-jurisdiction rate-case automation
Net metering / VNEM rules per state
Decoupling mechanism calculations
Lifeline rate / energy assistance program tracking
Service quality metrics reporting

Energy Standards:

ISO 50001 Energy Management
IEC 62443 ICS Security
IEC 61850 Substation Automation
DNP3 SCADA Protocol
SunSpec Alliance (solar integration)

ESG / Climate:

SASB Electric Utilities (IF-EU)
CDP Climate Change + Water Security
TCFD recommendations
SEC Climate Rule
Per-state RPS (Renewable Portfolio Standard) tracking
Per-plant carbon-emission tracking

All compliance evidence flows through one audit log. Per-region rate-case-compliant reports auto-generated.

Utility AI

Outage Detection + Prediction: Real-time AMI + SCADA telemetry → AI detects outage incidents in seconds, not minutes. Predictive analytics on weather + equipment age + load patterns surface outage risk 24-72 hours out. Drives crew pre-positioning + customer notification.

Demand Forecasting: Per-feeder + per-substation hourly load forecast. Weather + ToU + DER generation factored in. Drives unit commitment + day-ahead market participation + capacity planning.

Distributed Energy Resource Orchestration: Per-DER (solar/battery/EV/microgrid) coordination. AI optimizes when to charge/discharge batteries, when to call demand response, when to dispatch generators. Maximizes per-customer + per-utility value.

Fraud + Theft Detection: Per-meter usage anomaly detection. AI surfaces patterns suggestive of meter tampering or energy theft. Per-region typical theft rates 1-5% — AI typically recovers 30-50% of that.

Customer Service AI: The aeion-helpdesk-agent skill handles 60-70% of L1 customer calls (billing questions, outage status, payment plans). Per-customer history + tariff knowledge available to AI.

Predictive Maintenance: Per-asset (transformer, recloser, breaker) telemetry → AI predicts equipment failure 7-30 days out. Schedules maintenance before failure. Equipment downtime -50%.

Utility Operational Wins

Real-Time SCADA + AMI Dashboard

Grid and meter telemetry lands sub-second, so operators see substation, feeder, and meter-level conditions as they happen instead of on a polling delay.

NERC CIP + FERC + State PSC Compliance

Every regulatory framework's evidence flows through the same audit log, so compliance reporting stops being a per-framework scramble.

AI Outage Prediction

Weather, equipment age, and load patterns combine to flag outage risk 24-72 hours out, giving crews time to pre-position before customers lose power.

AI Demand Forecasting

Per-feeder and per-substation load forecasts factor in weather, time-of-use, and DER generation, sharpening unit commitment and day-ahead market decisions.