Aeion Sentinel for Retail Loss Prevention
A retail chain runs a camera app in one store, a separate alarm-panel keypad in another, and a third dashboard for door badges — with no single place to see the incident that spans all three. Sentinel unifies surveillance, access control, alarm panels, and AI behavior detection across every location on one platform. Reuse the ONVIF/RTSP cameras you already own (no forklift replacement), flag repeat offenders with reviewer-confirmed watchlist matching, route after-hours burglary alarms to your existing UL-listed central station over SIA-DC09 / Contact ID, and attach every clip and access log to a tamper-proof evidence chain built for HR, insurance, and prosecution. Priced by capability, never per camera: Standard $129/mo (surveillance, access, NVR, alarms) or Pro $299/mo (adds AI detection, watchlists, incident case management). Unlimited users on both. Edge GPU AI runs on the Aeion Bridge appliance.
The Multi-Store Loss-Prevention Problem
Shrink is a fleet problem, but most retail security is bought store by store.
What Sentinel Covers for a Store Fleet
Every device type below reports into the same incident timeline — no separate apps to reconcile.
Watchlists + Behavior AI — Signal, Not Hours of Footage
_Included with Sentinel Pro ($299/mo). Edge inference runs on the Aeion Bridge appliance; a cloud AI path is available for stores without on-site GPU._
After-Hours — Alarm Panels, Central Station, Zone Automation
The overnight burglary is where store-by-store tooling fails hardest. Sentinel closes the loop.
Incident Evidence — Built for HR, Insurance, and Prosecution
_Incident case management is a Pro feature; the immutable audit trail underneath it ships in Standard._
What Sentinel Is — and Is Not
Honesty matters more than a longer feature list.
FAQ
No. If a camera speaks ONVIF or RTSP (over 95% of cameras made since ~2015 do), Sentinel registers and manages it. Mixed-vendor fleets accumulated over years of remodels are the norm — Axis, Hikvision, Hanwha, Dahua, Bosch, Avigilon, and other standards-compliant makers all transfer over. The per-camera-license, vendor-cloud lock-in model (Verkada-style) is exactly what Sentinel replaces.
You flag a person by reference photo (or a vehicle by plate); Sentinel matches against live feeds and raises an alert on a hit. Every match is reviewer-confirmed by a human as true- or false-positive — it is a lead for your LP analyst, never an automatic accusation or a legal identification. Watchlists are tenant-scoped; there is no cross-customer face or plate sharing. Face and plate detection run on the Bridge edge GPU or the cloud AI path.
In your own bucket — AWS S3, Cloudflare R2, Backblaze B2, MinIO, or local disk via Bridge. Sentinel is the NVR (continuous, motion, or scheduled recording with retention policies, legal hold, and HLS transcoding for browser playback). It does not hold your footage in a multi-tenant vault unless you ask it to.
Yes. Bridge's serial integration connects existing DSC, Honeywell, and Bosch panels — you add Sentinel as a parallel controller rather than replacing the UL-listed panel. Sentinel speaks SIA-DC09 and Contact ID, so confirmed alarms route to the same monitoring center you already contract with. That monitoring contract stays between you and the central station.
No. Sentinel is cameras, access control, alarms, and AI behavior detection — it does not read point-of-sale transaction data and does not integrate with EAS pedestals. It correlates physical-security events (video, badges, alarms, sensors) into one incident timeline; it is not a shrink-analytics-from-receipts tool.
Yes. The real-time NOC mirrors every event to every authenticated subscriber over WebSocket push in under a second, and security operators get push notifications and live feeds on the iOS / Android app. AI behavior pre-filtering means an analyst reviews the handful of flagged moments rather than staring at a wall of live tiles.
The evidence chain is immutable — clips, snapshots, notes, and linked access logs are stamped with who attached them and when, and nothing can be edited or deleted afterward. Legal hold pins recordings against retention cleanup until an authorized user releases it, and every access to a held recording is audit-logged. Whether a given record meets a specific court or carrier requirement is a decision for your legal team; Sentinel provides the tamper-proof chain of custody.
Browser-only mode (ONVIF registration, HLS live view, NVR recording, access commands, basic event detection) needs no appliance. Edge GPU AI, serial alarm-panel integration, and direct Wiegand/RFID readers require an Aeion Bridge appliance in that store. Bridge connects outbound over WebSocket only — no inbound ports to open.
Shrink is a fleet problem. Solve it on one platform.
Reuse your cameras and panels, pre-filter footage with AI, flag repeat offenders with reviewer-confirmed watchlists, and hand police a tamper-proof evidence chain. Standard $129/mo or Pro $299/mo — unlimited users, no per-camera license.