Aeion Billing for SaaS Subscription Management
SaaS billing combines product management (tiers, features, limits), customer lifecycle (trial → active → renewal → churn), payment operations (Stripe + dunning), and revenue accounting (deferred recognition, AR aging). Stripe Billing + Chargebee + Recurly + ProfitWell + custom dunning all charge $20K-200K+/year combined plus percentage-of-revenue cuts. Aeion Billing bundles license lifecycle + tier management + dunning + Stripe + usage-based metering + downstream automation natively. Walkthroughs for B2B SaaS, freemium consumer, hybrid product-led + sales-led.
What SaaS Subscription Billing Demands
A SaaS subscription moves through a full customer lifecycle, and each stage has its own billing behavior.
Walkthrough — B2B SaaS Multi-Tier
Scenario: A B2B SaaS company with Free / Starter ($29) / Pro ($99) / Business ($299) / Enterprise (custom) tiers and 10,000 active customers, running Aeion Billing + Commerce + CRM + Helpdesk with Stripe as the primary processor, annual and monthly billing, and a 14-day free trial.
Walkthrough — Freemium Consumer App
Scenario: A consumer mobile app with Free + Pro ($4.99) + Premium ($9.99) tiers, 500K free users and 50K paying, running Aeion Billing + Commerce + Notifications with Stripe handling web billing, focused on in-app trial conversion.
Walkthrough — Product-Led + Sales-Led Hybrid
Scenario: A B2B SaaS company offering self-serve Free/Pro/Business plans alongside a sales-assisted Enterprise track, running Aeion Billing + Commerce + CRM + ESign with Stripe handling self-serve checkout and Aeion's quoting tools handling sales-assisted deals, routed by tier and channel.
FAQ
Yes, through the Singularity connector, which migrates customers, subscriptions, and invoices — typically a 4-8 week project.
Cards are captured via Stripe SetupIntent, and customers can have multiple cards on file with one set as default.
Card data is tokenized entirely by Stripe — Aeion never sees raw card data — which keeps most tenants in the simplest PCI scope, SAQ-A.
Yes — pricing can vary by cycle per tier, customers choose their preferred cycle, and annual plans support a discount.
Proration is calculated daily — upgrades charge the prorated difference immediately, and downgrades take effect at the end of the current cycle.
Yes — you configure which currencies a tenant supports, the customer's currency is auto-detected, and settlement runs through Stripe's multi-currency support.
Through the Aeion Tax module, which handles tax-exempt status per customer and VAT/GST/sales tax by jurisdiction.
Yes — the retry schedule, email templates, and feature-degradation rules are all configurable per tenant.
Cancellation reasons are captured automatically, and per-customer LTV is tracked automatically as orders are paid. Cohort-level churn/retention reporting and predictive LTV modeling aren't built-in today — you'd build those on top of the underlying subscription and order data.
Chargebee runs $99-1,900/month plus 0.5-1% of revenue — roughly $30-80K/year for a $5M ARR business, plus the revenue cut. Aeion Billing is included free with any module — you pay only Stripe processing fees, for annual savings of $20-70K.