Replace Salesforce. Keep the Functionality. Drop the Per-Cloud Tax.
Salesforce's per-user × per-cloud × per-add-on pricing makes a 200-seat sales + service + marketing deployment cost $1.5M-3M/year before per-MAU marketing fees and per-implementation consulting. Aeion replaces Sales Cloud + Service Cloud + Marketing Cloud + Commerce Cloud + Tableau + Slack with one platform — same multi-cloud functionality, one tenant database, one bill. Singularity ships a tested Salesforce migration playbook.
Aeion Module ↔ Salesforce Cloud Mapping
Sales Cloud → Aeion CRM
Everything Sales Cloud gives your reps — pipeline stages, opportunities, accounts, contacts, activity tracking, automated sales sequences, AI-scored leads, forecasting, and territory management — running at one flat price instead of a per-user Sales Cloud bill. Read CRM →
Service Cloud → Aeion Helpdesk
Tickets, SLAs, omnichannel routing, a searchable knowledge base, AI-powered deflection, a full customer-360 view, and case automation — the same support surface Service Cloud sells, without the separate per-agent invoice. Read Helpdesk →
Marketing Cloud → Aeion Marketing
Campaign management, journey builder, email marketing, audience segments, personalization, and ROI attribution — at a flat per-module rate instead of Marketing Cloud's per-contact pricing that climbs with every subscriber you add. Read Marketing →
Commerce Cloud → Aeion Commerce
B2C and B2B storefronts, a headless API, integrated payment processing, order management, and fulfillment — with 0% Aeion transaction fee on top of whatever your payment processor already charges. Read Commerce →
Tableau → Aeion BI
Build dashboards and run ad-hoc analysis directly against your live CRM data — no separate Tableau Server, no nightly ETL job keeping a second copy in sync. Read BI →
Slack → Aeion Collab + Connect
Channels, DMs, voice, video, screen share, and file sharing, built into the same platform your CRM and support data already live in. Read Collab →
Pardot/Account Engagement → Aeion Marketing
B2B lead nurturing, scoring, and MQL routing that keeps sales and marketing working off the same pipeline instead of two disconnected tools.
Einstein AI → AeionClaw
Lead scoring, opportunity forecasting, next-best-action recommendations, and a conversational AI assistant — with your choice of nine leading AI providers instead of being locked into one. Read Claw →
The Salesforce Math
Typical Salesforce stack for 200-seat mid-market:
- Sales Cloud Enterprise: $165/user/month × 200 = $396K/year
- Service Cloud Enterprise: $165/user/month × 80 service reps = $158K/year
- Marketing Cloud Pro: $1,250/month base + per-contact fees = $50-200K/year
- Pardot Plus: $4,400/month = $52K/year
- Tableau Creator: $70/user/month × 30 = $25K/year
- Slack Business+: $15/user/month × 200 = $36K/year
- Implementation consulting: $200-500K one-time
- Annual maintenance + admin: $150-300K
- Per-add-on fees (CPQ, Pardot Engagement, Field Service): $100K-1M/year
- Total: $1.2M-2.7M/year recurring + $200-500K one-time
Aeion replacement (same 200 seats, full multi-cloud functionality):
- Aeion platform tier: typically $80-250K/year for mid-market
- Stripe transaction fees (only on commerce): 2.9% + 30¢
- LLM inference (Aeion Claw): $5-30K/year per workload
- Implementation: $50-150K one-time (Singularity migration)
- Total: $135-430K/year recurring + $50-150K one-time
Year-1 savings: $700K-2.2M 3-year TCO savings: $2.5M-7M
Plus one identity, one audit log, one support contract, one upgrade cycle.
The Migration Playbook
Phase 1 — Discovery + Mapping (Weeks 1-3):
- Salesforce org audit via Singularity connector
- Custom objects + fields → Aeion's own native data model
- Custom workflows → Aeion Blueprint workflows
- Custom Apex triggers → Aeion automation triggers
- AppExchange dependencies → mapped to Aeion modules or 3rd-party integrations
- User + permission mapping → SAML/SCIM via Aeion Auth
Phase 2 — Parallel Build (Weeks 4-10):
- Aeion environment provisioned + configured
- Data structure mirrored from Salesforce
- Workflows + automations rebuilt in Aeion
- Custom UI ported to Aeion admin shell
- AppExchange integrations replaced with Aeion equivalents or Singularity connectors
- SSO + IdP integration tested
Phase 3 — Data Migration (Weeks 11-13):
- Full data export via Salesforce Data Export Service
- Singularity Salesforce connector transforms + imports to Aeion
- Per-object referential integrity validated
- Historical activity data preserved
- Per-user record assignments mapped
Phase 4 — Cutover (Weeks 14-16):
- 1-2 week parallel-run period
- Per-team graduated migration (sales first, then service, then marketing)
- Salesforce stays read-only for 60-90 days post-cutover (safety)
- API consumer migration to Aeion endpoints
- Reports + dashboards rebuilt in Aeion BI
Phase 5 — Salesforce Decommissioning (Months 4-6):
- Per-team validation
- Salesforce contract non-renewal
- Historical data export + archive
- Final user-access cleanup
Typical timeline: 14-26 weeks end-to-end for mid-market 200-seat Salesforce. Smaller orgs (under 50 seats): 6-12 weeks. Enterprise (1000+ seats): 6-12 months.
Risks + How Aeion Mitigates
Risk: AppExchange dependencies are heavy. Mitigation: Singularity has 100+ direct connectors. For specialized AppExchange apps without Aeion equivalents, keep them and integrate via API; Aeion ingests data via Singularity. Hybrid mode is supported indefinitely.
Risk: Custom Apex code is significant. Mitigation: Apex business logic maps cleanly onto Aeion's own automation layer — triggers become automated actions, workflows become Blueprint automations, and per-object validation rules become built-in field validators.
Risk: User adoption / change management. Mitigation: Aeion admin shell is more usable than Salesforce Lightning (consistent feedback). Per-team rollout reduces shock. Training assets + Aeion docs migrated from Salesforce knowledge base.
Risk: Reporting / Tableau ecosystem. Mitigation: Aeion BI replicates Tableau dashboards. Snowflake/BigQuery connectors preserve existing data-warehouse ETLs. For complex Tableau Server deployments, keep Tableau and connect to Aeion as data source.
Risk: Pardot / Marketing Cloud sophistication. Mitigation: Aeion Marketing covers 90%+ of Pardot + Marketing Cloud features. For deeply customized Marketing Cloud Journey Builder workflows, Singularity migration tool maps journey shapes. Per-customer testing.
Risk: Salesforce dependencies in third-party tools. Mitigation: Most tools that integrate with Salesforce also integrate with REST APIs / Webhooks; Aeion exposes both. Per-tool integration verified before cutover.
Why Replace Salesforce
Cost: $700K-2.2M Year-1 savings
Flat per-module pricing replaces per-user, per-cloud Salesforce pricing.
One bill
No more separate invoices for Sales, Service, Marketing, Commerce, Tableau, and Slack.
One identity
No more SSO configured across five-plus separate products.
One audit trail
No more piecing together evidence from a different audit log per cloud.
AI included
No Einstein Discovery, Tableau AI, or Marketing Cloud AI add-on fees stacked on top.
Same multi-cloud functionality
Nothing gets left behind in the move.
Faster admin
A single, modern admin interface instead of Salesforce Lightning Setup's sprawl.
A cleaner data model
One relational database instead of Salesforce's custom-object soup.
When NOT to replace Salesforce.
Some enterprise deployments have 10+ years of customization + AppExchange dependencies + integrated Apex + custom Lightning components. The migration ROI is real but the change management burden compounds. For these deployments, Aeion runs alongside Salesforce — Singularity bidirectional sync keeps both systems current — and per-team graduated migration happens over 12-24 months. Some customers keep Salesforce indefinitely for specific Apex-heavy workflows; Aeion handles everything else.
Consolidation is the operational win, not just the pricing one.
Moving Sales, Service, and Marketing Cloud onto one tenant database means one identity per contact, one audit log, and one admin surface to configure instead of separate setup consoles per cloud. The migration itself is deliberately staged — per-team graduated cutover, a read-only Salesforce fallback window, and the Singularity connector for org, object, and workflow migration — because a multi-cloud Salesforce deployment is the hardest kind of enterprise transition to get right in one step.
Singularity Salesforce bidirectional connector
Apex → TypeScript translation guide
Workflow + Process Builder → Aeion Blueprint migration
Pardot/Account Engagement equivalent
Marketing Cloud Journey Builder → Aeion Marketing
AppExchange replacement matrix
Per-team graduated cutover support
Enterprise migration support included
Replace Salesforce. Keep Multi-Cloud Functionality.
Singularity migration playbook + Aeion module stack + one bill. $700K-2.2M Year-1 savings on 200-seat mid-market deployment.