Replace Salesforce. Keep the Functionality. Drop the Per-Cloud Tax.

Salesforce's per-user × per-cloud × per-add-on pricing makes a 200-seat sales + service + marketing deployment cost $1.5M-3M/year before per-MAU marketing fees and per-implementation consulting. Aeion replaces Sales Cloud + Service Cloud + Marketing Cloud + Commerce Cloud + Tableau + Slack with one platform — same multi-cloud functionality, one tenant database, one bill. Singularity ships a tested Salesforce migration playbook.

Aeion Module ↔ Salesforce Cloud Mapping

Sales Cloud → Aeion CRM

Everything Sales Cloud gives your reps — pipeline stages, opportunities, accounts, contacts, activity tracking, automated sales sequences, AI-scored leads, forecasting, and territory management — running at one flat price instead of a per-user Sales Cloud bill. Read CRM →

Service Cloud → Aeion Helpdesk

Tickets, SLAs, omnichannel routing, a searchable knowledge base, AI-powered deflection, a full customer-360 view, and case automation — the same support surface Service Cloud sells, without the separate per-agent invoice. Read Helpdesk →

Marketing Cloud → Aeion Marketing

Campaign management, journey builder, email marketing, audience segments, personalization, and ROI attribution — at a flat per-module rate instead of Marketing Cloud's per-contact pricing that climbs with every subscriber you add. Read Marketing →

Commerce Cloud → Aeion Commerce

B2C and B2B storefronts, a headless API, integrated payment processing, order management, and fulfillment — with 0% Aeion transaction fee on top of whatever your payment processor already charges. Read Commerce →

Tableau → Aeion BI

Build dashboards and run ad-hoc analysis directly against your live CRM data — no separate Tableau Server, no nightly ETL job keeping a second copy in sync. Read BI →

Slack → Aeion Collab + Connect

Channels, DMs, voice, video, screen share, and file sharing, built into the same platform your CRM and support data already live in. Read Collab →

Pardot/Account Engagement → Aeion Marketing

B2B lead nurturing, scoring, and MQL routing that keeps sales and marketing working off the same pipeline instead of two disconnected tools.

Einstein AI → AeionClaw

Lead scoring, opportunity forecasting, next-best-action recommendations, and a conversational AI assistant — with your choice of nine leading AI providers instead of being locked into one. Read Claw →

The Salesforce Math

Typical Salesforce stack for 200-seat mid-market:

Sales Cloud Enterprise: $165/user/month × 200 = $396K/year
Service Cloud Enterprise: $165/user/month × 80 service reps = $158K/year
Marketing Cloud Pro: $1,250/month base + per-contact fees = $50-200K/year
Pardot Plus: $4,400/month = $52K/year
Tableau Creator: $70/user/month × 30 = $25K/year
Slack Business+: $15/user/month × 200 = $36K/year
Implementation consulting: $200-500K one-time
Annual maintenance + admin: $150-300K
Per-add-on fees (CPQ, Pardot Engagement, Field Service): $100K-1M/year
Total: $1.2M-2.7M/year recurring + $200-500K one-time

Aeion replacement (same 200 seats, full multi-cloud functionality):

Aeion platform tier: typically $80-250K/year for mid-market
Stripe transaction fees (only on commerce): 2.9% + 30¢
LLM inference (Aeion Claw): $5-30K/year per workload
Implementation: $50-150K one-time (Singularity migration)
Total: $135-430K/year recurring + $50-150K one-time

Year-1 savings: $700K-2.2M 3-year TCO savings: $2.5M-7M

Plus one identity, one audit log, one support contract, one upgrade cycle.

The Migration Playbook

Phase 1 — Discovery + Mapping (Weeks 1-3):

Salesforce org audit via Singularity connector
Custom objects + fields → Aeion's own native data model
Custom workflows → Aeion Blueprint workflows
Custom Apex triggers → Aeion automation triggers
AppExchange dependencies → mapped to Aeion modules or 3rd-party integrations
User + permission mapping → SAML/SCIM via Aeion Auth

Phase 2 — Parallel Build (Weeks 4-10):

Aeion environment provisioned + configured
Data structure mirrored from Salesforce
Workflows + automations rebuilt in Aeion
Custom UI ported to Aeion admin shell
AppExchange integrations replaced with Aeion equivalents or Singularity connectors
SSO + IdP integration tested

Phase 3 — Data Migration (Weeks 11-13):

Full data export via Salesforce Data Export Service
Singularity Salesforce connector transforms + imports to Aeion
Per-object referential integrity validated
Historical activity data preserved
Per-user record assignments mapped

Phase 4 — Cutover (Weeks 14-16):

1-2 week parallel-run period
Per-team graduated migration (sales first, then service, then marketing)
Salesforce stays read-only for 60-90 days post-cutover (safety)
API consumer migration to Aeion endpoints
Reports + dashboards rebuilt in Aeion BI

Phase 5 — Salesforce Decommissioning (Months 4-6):

Per-team validation
Salesforce contract non-renewal
Historical data export + archive
Final user-access cleanup

Typical timeline: 14-26 weeks end-to-end for mid-market 200-seat Salesforce. Smaller orgs (under 50 seats): 6-12 weeks. Enterprise (1000+ seats): 6-12 months.

Risks + How Aeion Mitigates

Risk: AppExchange dependencies are heavy. Mitigation: Singularity has 100+ direct connectors. For specialized AppExchange apps without Aeion equivalents, keep them and integrate via API; Aeion ingests data via Singularity. Hybrid mode is supported indefinitely.

Risk: Custom Apex code is significant. Mitigation: Apex business logic maps cleanly onto Aeion's own automation layer — triggers become automated actions, workflows become Blueprint automations, and per-object validation rules become built-in field validators.

Risk: User adoption / change management. Mitigation: Aeion admin shell is more usable than Salesforce Lightning (consistent feedback). Per-team rollout reduces shock. Training assets + Aeion docs migrated from Salesforce knowledge base.

Risk: Reporting / Tableau ecosystem. Mitigation: Aeion BI replicates Tableau dashboards. Snowflake/BigQuery connectors preserve existing data-warehouse ETLs. For complex Tableau Server deployments, keep Tableau and connect to Aeion as data source.

Risk: Pardot / Marketing Cloud sophistication. Mitigation: Aeion Marketing covers 90%+ of Pardot + Marketing Cloud features. For deeply customized Marketing Cloud Journey Builder workflows, Singularity migration tool maps journey shapes. Per-customer testing.

Risk: Salesforce dependencies in third-party tools. Mitigation: Most tools that integrate with Salesforce also integrate with REST APIs / Webhooks; Aeion exposes both. Per-tool integration verified before cutover.